SmartArk (hereinafter referred to as the ‘Company’) complies with relevant laws and regulations, including the 「Personal Information Protection Act」 and the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」, and hereby notifies users as follows to ensure the safe protection of their personal information.

1. Personal Information Collection Items
Required Items: Name, Contact Information, Email Address
Automatically Collected Items: Access IP Address, Cookies, Service Usage Records, Device Information

2. Purpose of Collection and Use of Personal Information
Member management and identity verification
Provision of content and services
Customer consultation and inquiries
Marketing use, such as new service announcements and event information provision
Compliance with laws and regulations and fulfillment of obligations

3. Retention and Use Period of Personal Information
The Company generally destroys personal information without delay once the purpose of collection and use is achieved.
However, if retention for a certain period is required by relevant laws and regulations, it will be retained for 5 years.

4. Provision of Personal Information to Third Parties
The Company does not provide users' personal information to external parties as a general rule.
However, it may be provided only when required by law.

5. Outsourcing of Personal Information Processing
The Company may outsource personal information processing to external specialized companies to improve services. When outsourcing, it manages and supervises compliance with personal information protection laws through contracts.
The outsourcing companies and the details of the outsourced tasks are announced on the website.

6. Procedures and Methods for Destruction of Personal Information
Electronic files: Deleted using technical methods that prevent recovery
Paper documents: Shredded or incinerated

7. User Rights
Users may request to view, modify, delete, or suspend the processing of their personal information at any time. The Company shall take action without delay.

8. Measures to Ensure the Security of Personal Information
Administrative Measures: Establishment of internal management plans, regular training
Technical Measures: Restriction of access to personal information, encryption, installation of security programs
Physical Measures: Access control to computer rooms and data storage rooms

9. Personal Information Protection Officer
Name: Choi Young-in
Position: Head of Communications Team
Contact: 070-4232-7727
Email: choi@smartark.co.kr

10. Notice Obligation
This notice takes effect from the date of implementation.
Content may be added, deleted, or modified due to changes in laws, policies, or services. Any changes will be announced via the website.